A Facility Manager / Head of Infrastructure & General Services – m/f – permanent contract – full-time

Job description

As part of the expansion of our infrastructure (new building in Mondercange and future projects in Bertrange), we are looking for a Facility Manager / Head of Infrastructure & General Services.

The role combines responsibility for property and infrastructure projects with day-to-day operational management of general services, thereby ensuring the smooth running of our sites and the quality of the working environment.

1. General Services (day-to-day management) Key responsibilities

• Day-to-day operational management of general services at the sites
• Managing service providers: cleaning, security, maintenance, multi-service
• Managing and optimising service contracts (renewals, negotiations, performance monitoring)
• Purchasing and procurement management (office supplies, consumables, miscellaneous equipment)
• Monitoring of services provided (quality, compliance with SLAs, assignments)
• Processing internal staff enquiries (tickets, operational requests)
• Monitoring technical assignments and coordinating service providers

2. Infrastructure & Property Projects

• Managing property projects in line with the budget, internal committees and the Board of Directors
• Property acquisition and analysis of investment opportunities
• Participation in tenders and selection of partners
• Monitoring of technical, logistical and organisational feasibility studies
• Coordination of planning offices, architects and specialist contractors
• Review of existing infrastructure and recommendations for improvement
• Monitoring of construction works and building fit-outs

Desired profile

• Experience in facility management, general services or infrastructure management
• Good knowledge of service provider and contract management
• Practical on-site acumen and a solution-oriented approach
• Organisational skills, attention to detail and the ability to work independently
• Good interpersonal skills and the ability to liaise with multiple contacts
• Experience of working in multi-site environments is an advantage
• Proficiency in MS Office

Languages

• Fluency in French is essential
• Knowledge of English and German is an advantage
• Luxembourgish is a plus

We offer

• A varied role combining operational tasks and project work
• A dynamic and evolving environment
• A key role in infrastructure management
• An attractive salary package depending on your profile
• Genuine opportunities for career progression